Welcome to Macmillan Education Customer Support (2024)

Welcome to Macmillan Education Customer Support (2024)


How do I contact Macmillan customer care? ›

Booksellers: To order Macmillan Audio products, please contact your Macmillan sales representative or call 888-330-8477 or fax your order to 800-672-7703. The order department is open from 8 a.m. until 5 p.m. EST, Monday through Friday.

What is the phone number for Macmillan Learning Achieve support? ›

Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.

What is the phone number for achieve tech support? ›

For immediate service, call 877-235-2525 or fill-in the form below and we will contact you. Thank you for your interest! An Achieve3000 representative will contact you soon.

Is macmillan learning legit? ›

Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.

How do I talk to someone at Macmillan? ›

call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).

How do I email Macmillan support? ›

We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email contact@macmillan.org.uk or call 0300 1000 200.

Can Macmillan Learning detect cheating? ›

These analytics also help us understand and improve our materials, and determine what materials are accessible to students. We may also use analytics for course integrity purposes, such as to identify individuals who may be cheating. We do not use School Data for targeted marketing purposes.

Who is the CEO of Macmillan Learning? ›

Susan Winslow - Macmillan Learning | LinkedIn.

Are Macmillan services free? ›

Macmillan information and support centres support people affected by cancer. They are free to use and we have centres across the UK. Macmillan nurses are specialist cancer nurses who can help you to understand your cancer diagnosis and treatment options, and support you though your cancer experience.

How do I email achieve3000 support? ›

To reach the Achieve 3000 customer support team, please contact them at their toll free number 877-235-2525, or email at support@achieve3000.com.

How do I change my email on Macmillan Learning? ›

To edit the e-mail address where you receive communications from Macmillan Learning, click on the Edit link next to your e-mail address. To opt in or out of e-mail communications, click the checkbox next to E-mail Preferences. When you are finished making changes, click the Save button at the bottom right.

Which of the following can you not do on the Macmillan Learning Support site? ›

Answer: Reset your LaunchPad password

This is the thing that you cannot do on the Macmillan Learning Suppor site.

Who owns Macmillan? ›

The Macmillan family formally ended its ownership in 1999, when the German media group Verlagsgruppe Georg von Holtzbrinck GmbH completed its acquisition of all the company's shares.

Who is the owner of Macmillan? ›

As a part of Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany, we are firmly committed to our employees, authors, and core values — that are not just learned, they are lived.

Can I get a refund on Achieve Macmillan Learning? ›

Macmillan Learning Support

If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.

Where is Macmillan Publishers located in the US? ›

United StatesNew YorkEquitable Life Building, 120 Broadway HQ
United KingdomLondon14 St John's Square, Farringdon

How do you get in touch with Macmillan nurses? ›

Our cancer information and support specialists offer a listening ear. We can talk about whatever matters to you. We can also offer guidance and help you find the right information and support in your area. You can call the Macmillan Support Line for free on 0808 808 00 00, 8am to 8pm, 7 days a week.

Can I self refer to Macmillan? ›


If you are affected by cancer – as a patient, carer, or family member – you can self-refer for Macmillan services by phone or email directly. Call 020 8440 4227 or email infomacmillan@barnetcab.org.uk.

What publishers are under Macmillan? ›

Our Publishers
  • Batsford Books inc Pitkin Books.
  • Cameron + Company.
  • Christian Lacroix.
  • Chronicle Books.
  • Emily McDowell & Friends.
  • Galison Mudpuppy.
  • Games Room.


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