Welcome to Macmillan Education Customer Support (2024)

FAQs

How do I contact Macmillan customer care? ›

Booksellers: To order Macmillan Audio products, please contact your Macmillan sales representative or call 888-330-8477 or fax your order to 800-672-7703. The order department is open from 8 a.m. until 5 p.m. EST, Monday through Friday.

Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.

For immediate service, call 877-235-2525 or fill-in the form below and we will contact you. Thank you for your interest! An Achieve3000 representative will contact you soon.

Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.

call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).

We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email contact@macmillan.org.uk or call 0300 1000 200.

These analytics also help us understand and improve our materials, and determine what materials are accessible to students. We may also use analytics for course integrity purposes, such as to identify individuals who may be cheating. We do not use School Data for targeted marketing purposes.

Susan Winslow - Macmillan Learning | LinkedIn.

Macmillan information and support centres support people affected by cancer. They are free to use and we have centres across the UK. Macmillan nurses are specialist cancer nurses who can help you to understand your cancer diagnosis and treatment options, and support you though your cancer experience.

To reach the Achieve 3000 customer support team, please contact them at their toll free number 877-235-2525, or email at support@achieve3000.com.

How do I change my email on Macmillan Learning? ›

To edit the e-mail address where you receive communications from Macmillan Learning, click on the Edit link next to your e-mail address. To opt in or out of e-mail communications, click the checkbox next to E-mail Preferences. When you are finished making changes, click the Save button at the bottom right.

Answer: Reset your LaunchPad password

This is the thing that you cannot do on the Macmillan Learning Suppor site.

The Macmillan family formally ended its ownership in 1999, when the German media group Verlagsgruppe Georg von Holtzbrinck GmbH completed its acquisition of all the company's shares.

As a part of Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany, we are firmly committed to our employees, authors, and core values — that are not just learned, they are lived.

Macmillan Learning Support

If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.

Our cancer information and support specialists offer a listening ear. We can talk about whatever matters to you. We can also offer guidance and help you find the right information and support in your area. You can call the Macmillan Support Line for free on 0808 808 00 00, 8am to 8pm, 7 days a week.

Self-referral

If you are affected by cancer – as a patient, carer, or family member – you can self-refer for Macmillan services by phone or email directly. Call 020 8440 4227 or email infomacmillan@barnetcab.org.uk.